EasyScan’s text-input workflows support scanners that send keyboard input. Check that the scanner is compatible with your device and can send the full barcode followed by Enter. Test in a text editor, then in EasyScan with a known product.
For Socket Mobile scanners, Basic/HID mode is the keyboard-input mode used by EasyScan’s embedded text fields. Application mode is used by supported native app integrations, including Shopify POS. Use the instructions for your exact Socket model to change modes and pair it again if required. Do not factory-reset a scanner unless its manufacturer’s instructions call for it.
Shopify’s checkout scanner and the EasyScan POS scanner tile are separate input paths. Test the workflow you intend to use after changing modes. If scanning works in a text editor but not in EasyScan, check field focus, the Enter suffix, and whether the code matches the product’s barcode or SKU.