Reverse a saved update
Open Logs → Inventory logs, find the Update inventory report, and select Undo update. Review the confirmation and the reversed quantities, then save the update. This creates a new inventory adjustment and links it to the original report; it does not erase history.
Undo reverses the original quantity change. It is not a restore of the entire old stock balance, so intervening sales or other movements are not intentionally rolled back. An already-undone report cannot be undone again. Report/undo access is subject to your plan and permissions.
If the result includes failed items, review those failures before retrying. Do not create another full inverse adjustment for items already corrected.
Correct to a known count
If a fresh count is the appropriate correction, open Update inventory, select the right location and Inventory mode, and use Set for the reviewed target. Use On hand for a complete physical count; do not enter an all-stock shelf count into Available without accounting for committed and unavailable units.
Check Shopify’s current inventory and the saved log after the correction. Both the original update and the correcting action remain part of the audit trail.